Bramble & Nancy 

Shipping & Returns (a.k.a. The “We’ve Got You” Policy)

🚚 Shipping: How Your Stuff Gets to You

We like to think of every order as a tiny adventure. Once you hit “buy,” we carefully pack your goodies (yes, sometimes with dramatic flair) and send them on their way.

• Processing time: 1–3 business days (we move fast, but we also like snacks and occasional breaks)
• Shipping time: Depends on where you live and how patient you are
• Tracking: You’ll get a tracking link so you can obsessively refresh it like the rest of us

If your package is fashionably late, don’t panic—it’s probably just sightseeing.

📦 Delivery Drama (aka Issues)

If your order shows up looking like it survived a wrestling match:

• Snap a photo
• Send it to us
• We’ll make it right (no interrogation required)

🔄 Returns: No Hard Feelings

Not vibing with your order? It happens. We’re still friends.

You can return items within 14 days of receiving them, as long as:

• They’re unused
• They’re in original packaging
• They haven’t been “just tested once” (we know what that means 😏)

💸 Refunds

Once we receive your return:

• We’ll inspect it (gently, no judgment)
• Refund you within 5–7 business days

Original shipping costs are non-refundable—because sadly, we can’t un-ship things (yet).

🔁 Exchanges

Ordered the wrong thing? Happens to the best of us.

Send it back, and we’ll help you swap it for the right one—no awkward questions, just solutions.

🚫 Things We Can’t Take Back

A few exceptions (cue the dramatic music):

• Final sale items
• Gift cards
• Anything that’s clearly been used, worn, or loved a little too much

💬 Need Help?

Questions? Concerns? Existential shipping crises?

Drop us a message—we’re real humans, and we actually like helping.

In short: We ship fast, we fix problems, and we don’t make returns weird.